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Refund Policy

Please read

Please take notice that only the products themselves are subject to refund; any add-on or extra will not be eligible for reimbursement.
A full refund is defined as the full purchase price plus the charged taxes (if applicable).

Payments made to UBservers are final. Refunds will be given only upon demand and if the account is in good standing, and after all unpaid provided services are paid for.
In the event of a breach of our terms of services or any fraud case, no refunds will be made.

Shared Hosting

Shared hosting accounts are eligible to a full refund for up to seven days after the first payment is received.

Reseller Hosting

Reseller hosting accounts are eligible to a full refund for up to seven days after the first payment is received.

Virtual Private Servers (VPS)

VPSes are eligible to a full refund for up to seven days after the first payment is received. This is valid for both KVM and OpenVZ VPSes.

Dedicated Servers

No refunds will be given for dedicated servers.

Partial Refunds

Partial refunds will only be given upon request and are at UBservers’ sole discretion.

Not eligible for refund

The list addons/extras not eligible for refund includes, but is not limited to:


Changes to this refund policy may be made at all times.

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