UBServers Accounts have been Migrated to Web Hosting Canada!
Thursday, April 06, 2017
In order to serve you better, starting April 3, 2017, all UBServers clients, accounts, and services have been moved to our primary billing system at Web Hosting Canada (WHC). The UBServers brand, client area, and billing system will be discontinued soon after.
Who is Web Hosting Canada?
Web Hosting Canada (WHC) is a privately owned, Canadian technology and IT infrastructure company based in Montreal, Quebec. We’re a team of passionate web professionals providing businesses with the means to succeed online. We have been managing UBServers for the past 3 years, so you will be dealing with the same team you already know and trust.
What is going to change?
(1) Account password and link. Once your account is migrated, you will be able to manage your service and its billing from the WHC Client Area at https://clients.whc.ca with
a new password that will be sent to you. Your hosting, domain and other services will not be affected and will continue to function normally throughout this process.
(2) Billing. If you pay through Paypal USD subscriptions currently, we will be sending you a new subscription link in the next few days, and you will need to cancel your existing subscription for any payments due after April 1, 2017. WHC also supports payments by credit card in Canadian dollars. Your service pricing will not change.
When will the switch occur and how will I be notified?
The change will happen in the week of April 3, 2017, and you will receive an email with your new password and follow-up information when the switch occurs. If you've got a valid phone number on file, we'll also follow-up with a courtesy phone call.
Why is this change happening now?
Consolidating the UBservers brand into our main support and billing ecosystem will allow us to streamline our support services, while providing you with the most current technology and competitive products. You'll also get access to our 24/7 toll-free phone, live chat, and email support.
What if I still have questions?
You can contact our 24/7 support team at https://whc.ca via live chat or by phone at +1.514.504.2113
Thanks for your continued trust in UBServers/WHC!